Overview

Unless otherwise directed by the client, PolyMet Labs will discard all rock and core rejects after 6 months. After which storage charges may apply unless the Client directs PolyMet Labs to either return or dispose of the sample. Return of samples will be charged at cost. Unclaimed samples will be disposed of by PolyMet Labs at no charge.

Free delivery may be available to the client accompanied by a completed Delivery Chain of Custody Form within a 2-3 hrs radius of the Polymet Laboratory. Charges may apply by mutual agreement.

PolyMet Labs will only release data to those who are designated on the PolyMet Labs Request for Analysis Form. The results of any analysis from our Labs are strictly confidential and the sole property of the client. A written letter of approval will be required from the primary contact person if data is to be released to a second or third party. Any changes to the Certificate of Analysis are strictly prohibited.

PolyMet Labs archives all data on an extensive computer system. We will provide additional electronic and hard copies of data, upon request, for up to one year from the date of issue of the Certificate of Analysis. Retrieval of archived data after one year will be subject to a $50.00/hour charge.

Data can be made available to the customer in almost any format without cost. Contact the lab with your specific requirements.

Mail: Hard copies of your results will be automatically mailed to your office.

E-Mail: Clients with internet access can receive their data in digital format via email. Call or send us an email request at info@polymetinc.com.

Fax: Results can be faxed to your office the same day they are completed. No charge for faxing within Canada.

PolyMet Labs undertakes that it will keep confidential all client information and analytical results, and that neither PolyMet Labs Inc. nor any of its employees will divulge any client information or analytical results to any third party without prior written consent of the client.

Availability upon request.